+44 (0)20 3397 1502
sales@mediamustard.comOperator-assisted Chat
Our unique chat platform is staffed 24x7 by trained, professional operators. With real conversations and an average of 15-20 billed messages per customer, our chat operators provide retention rates far higher than the industry average.
We also offer features to bring previous customers back to the service, with customised reminders, teasers, and cross-brand messages. Full support for MMS pictures and videos provides a great user experience, with thousands of user profiles ready to go.
Our powerful reporting system provides clients with the ability to view traffic patterns and statistics in real time, and our customer services platform allows for rapid PhonepayPlus compliance management.
MediaMustard chat services are available as part of a fully managed campaign, or integrated into your existing services. Why not contact our sales team for more information?
How it works
Your affiliate account will be assigned marketing keywords of your choice. Once a user texts in via this keyword, our CRM system allows them to browse and select chat profiles, or be randomly assigned. Real operators are available 24x7 to answer incoming messages, leading to long-term recurring conversations and great revenues.
Integrated promotional tools such as 'happy hour', bulk credit purchases, and customisable targetted broadcasts allow affiliates to maximise revenues and build ARPU (average revenue per user).
- Run multiple campaigns and services
- 100% web-based administration
- Fine-tune your marketing campaigns with detailed user statistics
- Sophisticated campaign tracking
- Full history of all active, declined and cancelled users
- Customisable chat reminders, promotions and teasers
- Fully integrated MMS multimedia library
